About Tripjack
TripJack is one of the top travel companies in India, offering a comprehensive range of services including flights,
hotels, and cruises, and specializing in corporate and MICE travel. TripJack is founded on the principles of
innovation, extensive connectivity, and deep-seated trust, enabling it to effectively serve a vast network of partners
and customers in the travel industry. With notable partnerships and an expansive portfolio, TripJack is dedicated to
redefining travel experiences through innovation and exceptional service, recognized as a leader in the travel
industry with numerous awards.
Type: Full-Time
Department: Hotel Operations
Roles & Responsibility:
A hotel team leader in operations should have a range of skills, including:
- Leadership: The ability to lead, motivate, and develop a high-performing team
- Communication: The ability to create a sense of belonging among staff and to encourage customers to provide feedback
- Interpersonal communication: The ability to engage with a variety of guests and adapt to new situations
- Customer service: The ability to provide excellent service to guests and clients, and to ensure their satisfaction and loyalty
- Decision-making: The ability to identify issues, analyze options, and make informed decisions
- Attention to detail: The ability to handle financial transactions and reconcile accounts
